I have to tell the world how much I love Scarbrough! Scarbrough’s import department does a fantastic job taking care of me on a regular basis! My first export experience was amazing because of the helpful export team, as well. The free webinars Scarbrough offers are so useful and help me learn as a customer. All around, I just want to tell Scarbrough, ‘THANK YOU SO MUCH!’ It is a Godsend to have my ocean forwarder just handle our business and take away any stress from my desk. The customer service is wonderful and the staff’s industry knowledge and experience guides me when I am in need.
– Ashley Penland, Purchasing Manager, Castle Creations, Inc.
I like the service Scarbrough provides, good customer service, quick responses and great job following up. Also very proactive when it comes to opportunities such as savings or alternate options.
– Diego R. Gonzalez, Logistics Analyst, Supply Chain, an Agronomic Services Provider
I stumbled upon Scarbrough and a few other Freight Forwarding companies with some keyword searches. After reaching out to 3 or 4 different companies, Scarbrough came out to give a significant gap between the others. Excellent communication from start to finish. ZERO complaints with these guys. I plan on being a customer for a long while!
– Raymond Furgason, Founder, Carbage Can
Dear Scarbrough, I just wanted to thank you for all your help and expertise facilitating our overseas shipments. I admit I was skeptical not knowing anything about Scarbrough freight when we started. I was able to take that giant leap of faith because I trusted that you knew what you were doing. Our inbound freight has never gone smoother with the full containers. And I want to thank you also for introducing the smaller 20 footers and pallet sized freight options. We have utilized both and have met some tight deadlines when we were in between filling a full size container. Your team has been on top of all the documentation which has also helped in getting the freight here quickly. Now the only issue I have with you and your team is when we are late on a shipment to our customer I cannot use the easy excuse and blame the freight company. As you know we have had or issues with parts from China but logistics is no longer one of them. Once again thank you.
– Scott Thompson, Director of Strategic Industries, BDI Worldwide, Specialty Services