New ACE Capabilities Includes Notes, Messaging Windows

Excerpt from: Sandler, Travis & Rosenberg Trade | April 26, 2016

ace_logo_transparentU.S. Customs and Border Protection reports that it has deployed the following new capabilities to the Automated Commercial Environment.

Notes feature. ACE now supports the ability for CBP users to transmit notes to filers about an entry through the Automated Broker Interface on the SO20 record. When a note is issued, ACE will resend the latest status message along with the note from CBP. Notes may include requests for additional data, reasons for rejection of a correction/cancellation request, or other requests for information necessary to process the entry. This feature is not supported for paper submissions.

Messaging windows. ACE processing has been revised to adjust when status messages are issued to filers. “Manifest hold” or “intensive exam” status messages will not be sent any earlier than the variable release window, regardless of the mode of transportation. Previously, some status messages were being issued outside the variable release window.