What is Your Relationship like?
“Collaboration is the best – and some might contend only – option in today’s difficult economic climate,” Supply Chain Brain printed in their most recent edition Jan/Feb 2014. The article goes on to state that “Economic growth is tepid, freight volumes are inconsistent and the emphasis on cost and risk containment continues unabated.”
Scarbrough couldn’t agree more. One of our founding principles is the concept of partnering with our clients. Our definition of partnership is one where both parties have a vested interested in each other’s successful outcomes and are always working towards those means.
Many U.S. Customs brokers and freight forwarders do not operate in this way, rather they operate by simply exchanging a fee for a service. If you feel you are in a situation where the partnership isn’t what it needs to be, maybe it is time to revisit that partnership and look for real partners that will help you focus on your goals as a business.
No matter what size you are, how many questions you need answered, and what hour you are calling, we are truly your international logistics partner. Read this article. Do you have a relationship with your service provider that you could call a partnership?
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